Our commitment to sustainable earnings growth and value creation is non-negotiable

IN THIS SECTION

	Message from the group CE
	Report scope and performance data
	Stakeholders
	Shareholders
	Customers
	Suppliers
	Economic contribution
	Ethics
	Human capital
	Health and safety
	Environment
	Risk management
	Community development
	Black economic empowerment
	GRI Index
	Corporate governance
	Audit committee
	Risk management committee
	Remuneration & human resources committee
	Nomination committee
	Record of attendance
	Health, safety & environment committee
	Analysis of shareholders

GRI Index – Based on GRI G3-Guideline

GRI
Reference	Description	Page Number
1.	Vision and Strategy
	Chairman’s Statement	24 – 27
	Group Chief Executive Report to Shareholders	28 – 36, 81
2.	Organisational Profile
2.1	Name of organisation	202
2.2	Primary brands, products and services	8 – 11, 38 – 73
2.3	Operational structure of the organisation	23, 37, 186 – 187
2.4	Head office of the organisation	202
2.5	Countries in which operations are located	13
2.6	Ownership structure and legal status	108, 202
2.7	Markets served	8, 13, 15, 84
2.8	Scale of the reporting organisation	2 – 7
2.9	Significant changes in the organisational and ownership structure	16, 20, 27, 29, 31 – 35
3.	Report parameters
	Report profile
3.1	Reporting period	83
3.2	Date of most recent report	83
3.3	Reporting cycle	83
3.4	Contact point for questions regarding the report	202
	Report scope and boundary
3.5	Process for defining report content (including priorities)	83
3.6	Boundary of the report	83
3.7	Limitations on the scope of the report	83
3.8	Basis for reporting on joint ventures, subsidiaries etc	121 – 122
3.9	Data measurement techniques and bases of calculations	83
3.10	Explanation of any re-statement of information provided in earlier reports	83
3.11	Significant changes in the scope, boundary, or measurement methods not relevant	83
3.12	GRI content index – Tabular overview with page numbers	96 – 97
3.13	Assurance – external assurance of statements	83
4.	Governance, commitments, and engagement
	Corporate Governance
4.1	Governance structure of the organisation	22 – 23, 37, 98 – 100
4.2	Independence of the chairman	22, 99
4.3	Independence of the Board	22 – 23, 98
4.4	Shareholder and employee recommendations to the Board	83
4.5	Linkage between executive directors and senior executive’s compensation
	and the organisation’s performance	103
4.6	Processes to avoid conflicts of interest	98, 104
4.7	Process for determining the qualifications and expertise of board members	100, 104
4.8	Mission statement, codes of conduct and corporate values	1, 12, 98 – 99
4.9	Board procedures for overseeing the organisation’s risks and opportunities
	regarding sustainability	18 – 19, 94, 100,
		102, 106 – 107
4.10	Processes for evaluating Board performance	100, 104
	Commitments to external initiatives
4.12	Externally developed economic, environmental, and social charters, principles,
	or initiatives to which the organisation subscribes or endorses	26, 81, 83 – 87, 92 – 93, 95, 100 – 104
4.13	Memberships	86, 95, 102
	Stakeholder engagement
4.14	List of included stakeholder groups	83 – 84
4.15	Identification and selection of stakeholders	83 – 84
4.16	Approaches to stakeholder engagement	83 – 84
4.17	Consideration of stakeholders’ interests	83 – 84
	Management approach and performance indicators
	Economic Performance Indicators
EC1	Economic performance	2 – 7, 78 – 79, 82, 84, 94, 110
EC2	Financial implications due to climate change	93
EC3	Coverage of the organisation’s defined benefit plan obligations	130 – 131, 171 – 175
EC6 - EC7	Market presence	82, 84 – 87
EC8 - EC9	Indirect economic impacts	31, 81
	Environment Performance Indicators
EN1 - EN15	Materials, Energy, Water and Biodiversity	92 – 94
EN16 - EN25	Emissions, effluents and waste	92 – 94
EN26 - EN27	Products and services	93
EN28	Compliance with legal regulations	92 – 93
EN29	Transport	92 – 94
EN30	Overall	93
	Labour Practices and Decent Work Performance Indicators
LA1 - LA2	Employment	2, 86
LA4	Labour/management relations	86
LA6 - LA8	Occupational health and safety	21, 87 – 91, 106 – 107
LA10 - LA12	Training and education	87
LA13	Diversity and equal opportunity	85 – 86
	Human Rights Performance Indicators
HR2	Procurement practices	84
HR4	Non-discrimination	85 – 86
HR5	Freedom of association and collective bargaining	86 – 87
HR6	Child labour	86 – 87
HR7	Forced and compulsory labour	86 – 87
	Society Performance Indicators
S01	Community	94 – 95
S02 - S04	Corruption	84 – 85
S07	Anti-competitive behaviour	84 – 85
S08	Compliance	92